Shipping policy

Domestic Shipping

We offer domestic shipping within Singapore. All domestic orders are processed and shipped within 3 business days, unless otherwise stated. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

We offer several shipping options for domestic orders, including standard shipping, expedited shipping, and express shipping. Shipping costs and delivery times may vary depending on the shipping method selected and your location.

Please note that delivery times are estimates and not guaranteed. We are not responsible for delays caused by the shipping carrier or factors beyond our control, such as weather or customs delays.

International Shipping

We also offer international shipping to select countries outside of Singapore. International orders are processed and shipped within 4 business days, unless otherwise stated. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

International orders are subject to customs clearance procedures, which may cause delays beyond our original delivery estimates. Please note that you may be responsible for paying customs duties, taxes, or other fees imposed by your country's customs authorities. These fees are not included in the total cost of your order and are your responsibility.

We offer several international shipping options, including standard international shipping and expedited international shipping. Shipping costs and delivery times may vary depending on the shipping method selected and your location.

Shipping Restrictions

Please note that certain products may be subject to shipping restrictions or regulations imposed by domestic or international shipping carriers. We reserve the right to refuse shipping or cancel orders for any products that cannot be shipped to your location.

Lost or Damaged Shipments

While we take great care in packaging and shipping your orders, we are not responsible for lost or damaged shipments caused by the shipping carrier. If your order is lost or damaged during transit, please contact the shipping carrier directly to file a claim.